Payment terms
rtsp.me works on a post-payment basis. On the last day of the month we count the views for each camera, work out the cost of the subscription and issue the payment documents.
You can pay by bank card or against an invoice issued to your organization. For ongoing use of the service, a contract can be concluded.
Go to your accountPricing by views
The prices below are for a monthly subscription for each camera. The band is determined by the actual number of views that camera received during the billing month.
| Views per month | Price per camera |
|---|---|
| Up to 100 | Free* |
| 100–10,000 | 5 Euro |
| 10,000–100,000 | 20 Euro |
| 100,000–1,000,000 | 100 Euro |
* Up to 100 views a month a camera is not charged for. This free allowance does not apply to cameras streaming video via RTMP Push.
How post-payment works
The camera runs through the month and accumulates views. There is no need to pick a band in advance or to buy a package of views.
- The camera runs through the billing month.
- On the last day of the month rtsp.me counts the actual views.
- The resulting band determines the cost of each camera.
- The payment documents are generated on the last day of the month.
- The documents are sent to your email and kept in the “Finance” section.
- You pay the amount charged by bank card or against an invoice.
A balance with no automatic charges
rtsp.me does not take money from a bank card automatically. Card details are not used for recurring charges without a separate action by the customer.
If you prefer, you can top up your account balance in advance by any amount. After the monthly calculation, the cost of the service is taken from the funds available on the balance.
- the customer chooses the amount and the timing of a top-up;
- monthly charges are taken only from the funds already paid in;
- there is no automatic charge to the card for any shortfall;
- the balance and the transactions can be checked in the “Finance” section;
- a refund of unused funds can be requested at any time.
Yearly subscription
Instead of paying monthly according to the number of views, you can take out a yearly subscription for a camera. It costs 180 Euro for one camera for a year and is paid as a single payment.
- 180 Euro onceOne camera for 12 months, paid in one go
- No view countingThe number of player launches does not affect the cost
- No logoLogo hiding is included at no extra cost
- H.265 supportThe option is included at no extra cost
A yearly subscription is tied to a specific camera. Views are not charged separately during the period paid for, so the final cost does not depend on how many times the HTML player is launched.
What counts as a view
A view is every launch of the rtsp.me HTML player that provides the live stream on a website or another viewing page.
A launch is counted in every case, even if there is no video signal from the camera at that moment. rtsp.me still uses server and network resources to connect to, check and process the stream.
For example, when a visitor opens the page and the embedded player starts, that launch is added to the monthly view count regardless of whether a picture appeared.
Payment deadlines
Payment documents are issued on the last day of the billing month. Once they have been issued, the following applies:
- The last day of the monthViews are counted and payment documents issued
- After 10 daysA warning about non-payment appears on the camera
- Up to 20 daysThe outstanding amount can still be paid without the stream being blocked
- After 20 daysAn unpaid stream is blocked
To avoid the warning and the block, pay the documents within 10 days of them being issued. If the payment has already been sent by bank transfer, allow for the time it takes to clear.
Ways to pay
- Bank cardPayment through the form available in your account
- Invoice for an organizationBank transfer against the details issued
- ContractA service contract can be drawn up
- The “Finance” sectionDownload the payment documents available
To conclude a contract or check the bank details, contact rtsp.me support. Organizations should make sure their own details are correct before the billing month ends.
Payment documents
Payment documents are generated on the last day of the month, once the views have been counted. They are sent to the email address given in the account.
Every available document can also be downloaded in the “Finance” section of your account. That lets you obtain them again without waiting for a new email.
- check that the email address in your profile is up to date;
- check your spam folder if the email has not arrived;
- download the documents directly from the “Finance” section;
- for documents issued to an organization, enter the correct details in advance.
Additional options
When you pay monthly according to views, some features are enabled and charged separately.
- Logo hiding20 Euro a month per camera
- H.265 support20 Euro a month per camera
Logo hiding removes the branding from the player, for a more neutral look to the stream on your website.
H.265 support is needed for cameras that deliver their source stream with the H.265 video codec. For a standard connection without this option, H.264 is recommended.
Example calculation
If one camera received 8,000 views during a month, it falls into the 100–10,000 band, so its basic subscription costs 5 Euro.
If logo hiding and H.265 support are also enabled for that camera, the calculation looks like this:
A second camera is calculated separately according to its own views and the options enabled for it.
Frequently asked questions
Manage payment in your account
Check the charges, pay for the service and download payment documents in the “Finance” section.
Open rtsp.me